Privacy Policy

Updated: 01/21/2026

Introduction and Purpose

1.1 Iowa Ketamine Clinic ("we," "us," or "our") is committed to protecting the privacy and security of our website visitors and patients. This Website Privacy Policy outlines our practices concerning the collection, use, and protection of personal information obtained through our website.

1.2 The purpose of this policy is to ensure transparency in our data practices, comply with applicable privacy laws and regulations, and maintain the trust of our website visitors and patients.

Scope and Applicability

2.1 This policy applies to all personal information collected through the Iowa Ketamine Clinic website, including any subdomains or affiliated websites.

2.2 This policy is applicable to all employees, contractors, and third-party service providers who may access or process personal information collected through our website.

Information Collection

3.1 Types of Information Collected:

a) Personal Information: We may collect personally identifiable information such as name, email address, phone number, and mailing address when voluntarily provided by website visitors.
b) Medical Information: Any medical information submitted through our website is subject to additional protections under HIPAA and our separate Notice of Privacy Practices.
c) Non-Personal Information: We automatically collect certain non-personal information, including IP address, browser type, device information, and website usage data.

3.2 Methods of Collection:

a) Direct submission: Information provided voluntarily through contact forms, appointment requests, or account creation.
b) Cookies and similar technologies: We use cookies and similar tracking technologies to collect non-personal information and enhance user experience.
c) Third-party sources: We may receive information from third-party sources, such as social media platforms, if you interact with our content on those platforms.

Information Sharing and Disclosure

5.1 We do not sell, rent, or trade personal information to third parties for their marketing purposes.

5.2 We may share personal information in the following circumstances:

a) With service providers who assist in website operations, subject to confidentiality agreements
b) As required by law, such as in response to a subpoena or court order
c) To protect our rights, property, or safety, or the rights, property, or safety of others
d) In the event of a merger, acquisition, or sale of all or a portion of our assets

Data Security Measures

6.1 We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

6.2 These measures include, but are not limited to:

a) Encryption of data in transit and at rest
b) Regular security assessments and penetration testing
c) Access controls and authentication mechanisms
d) Employee training on data protection and security practices

6.3 While we strive to protect personal information, no method of transmission over the Internet or electronic storage is 100% secure. Users should be aware of this when submitting information through our website.

User Rights and Choices

7.1 Website visitors have the following rights regarding their personal information:

a) Right to access and receive a copy of their personal information
b) Right to request correction of inaccurate or incomplete information
c) Right to request deletion of their personal information
d) Right to opt-out of marketing communications

7.2 To exercise these rights or make inquiries about personal information, users can contact us using the information provided in Section 10.

Children's Privacy

8.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to the Privacy Policy

9.1 We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

9.2 We encourage users to review this policy periodically for any changes. Continued use of our website after the posting of changes constitutes acceptance of those changes.

Contact Information

10.1 For any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

We aim to respond to feedback within 5 business days and propose solutions where possible.

Definitions

11.1 Personal Information: Any information relating to an identified or identifiable natural person.

11.2 Non-Personal Information: Information that does not directly identify an individual.

11.3 Cookies: Small text files placed on a user's device to collect standard internet log information and visitor behavior information.

References to Related Policies/Regulations

12.1 This policy operates in conjunction with our:

a) Notice of Privacy Practices (HIPAA)
b) Information Security Policy
c) Data Retention and Disposal Policy